conn's electronic Theodore wright ceo, This has been a nightmare since I got this laptop. within the third week the pc has had issues they sold me a used computer at a new price. I called them and asked they honor this and take the pc back and give me a new one. they told me no I should have called the first week, well duh it went down on the 3rd week. so ok I call the warrenty dept in which I paid a extra 299.00 for that service and it is now march 2015 and I have still not heard from them. I am going to start a case hopefully soon am waiting 72 hours to see if I hear from anyone and see if this will be resolved as I filed a complaint with corp. ofc Beaumont, dallas and farmersville ,mesquite Nationwide
This has been a nightmare since I got this laptop within the third week the pc has had issues they sold me a used computer at a new price I called them and asked they honor this and take the pc back and give me a new one they told me no I should have called the first week well duh it went down on the 3rd week so ok I call the warrenty dept in which I paid a extra 299.00 for that service and it is now march 2015 and I have still not heard from them. I called Toshiba and they sent me to click for support who charged me for working on this pc. ok so I make my payments on time and then I collapsed on way to work taken to er put in hospital for 4 days had heart surgery so I called conns immediately after getting out of the hospital and tried to make pymt arrangements finally after weeks of calls and their collection dept harassing me on a daily basis 5 and 6 times a day they agree to half payments now all the sudden they are calling my sick mom who is 80 years old just out of hospital on oxygen they called her 6 times in a row this is ridiculous. I have asked for a ceo or higher up to contact me to no avail all they send you is mgrs. who are just as lame as the customer service and collections dept. so I will be contacting the atty general ofc and a consumer advocate this has to stop conns needs to be shut down and anyone who has had or having these issues please feel free to contact me (((REDACTED))) as I am going to start a case hopefully soon am waiting 72 hours to see if I hear from anyone and see if this will be resolved as I filed a complaint with corp. ofc Beaumont