Complaint Review: Conn's3

I applied for a conn's credit card online on July 1, 2015, I was approved within seconds. I was sent an email that stated I have to bring my approval code number two forms of credit and proof of home owners insurance to the store to make a purchase. I was called by conn's sales person that evening to set up an appoint to come in to make a purchase. 

I wasn't home but did call the sales person back on July 2, 2015 and told him the item i wanted to purchase was on sale and the sale would was ending today, I'm prepared to come in and I just wanted to make sure the items in the email were all I needed to bring. He told me there was no rush the sale would be extended through the 4th of July and it wasn't necessary to bring my proof of insurance, I asked him twice about the incurance both times he said it was not necessary. 

I was approved for a 24 month interest free loan on anything up to 9,000.00 dollars. The LG washer and dryer I purchased were on sale for 699.00 each if bought as a set. I purchased the set and was given a contract for the purchase of a whasher and dryer priced at 769.99 each, a home owners insurance policy and a 685.45 finance charge for my interest free loan. 

I called the sales person on the 5th of July and reminded him that I asked him twice if I needed to bring my proof of insurance when I came on the 3rd of July.  He also explaind to me that there was one page in my contract that stated I had a 24 month interest free loan, the amount and the amount of the payment. He didn't tell me that I Was also charged 88.32 for Earned insurance premium due during cash option period. of my Iterest Free Loan.

On 7 July 2015 I called the store manager, he wasn't availaqble I was told he would call me back. After an hour of waiting I called again, this time he was in a meeting, I asked the person I was talking to for the number to their corporate office and their district mamagers name, she didn't know the number and couldn't give me a name???  At that point the store manager did get on the line. I asked why I wasn't given the discount the flyer gave for the washer and dryer because I did purchase them as a set. He otld me If I couldn't provide a flyer he couldn't give a discount. I told him his sales person said the sale was extended through the 4th of July. 

He again told me, without a flyer I couldn't get the discount. At that point I asked him for the procedure for returning the washer and dryer. He told me there was a 15% restocking fee but, He never told me the procedure to return the washer and dryer.

As of today, 16, July 2015 the insurance policy has not been removed from my contract (I did provide proof of insurance). I still have not been told the procedure for returning the washer and dryer. So far what I have ended up with is a five page contract the amounts to over 3,000.00 dollars for what I thought was a 24 month interest free loan. I payed 769.99 each for a washer and dryer that the sale price was 699.00 each when bought as a set. And charged 88 dollars and some change for insurance on my interest free loan?????

Take it from me, if you are making a major appliance purchchase make sure Conn's is not one of your options. Avoid  dealing with a Con.

NOTE: I will be posting my contract on social media locations online