Complaint Review: connectech

I had an email problem.  A big email problem.

Before signing up, I asked the sales person if Connectech could solve the problem.  Yes was the reply.

I then asked the billing person if Connectech could solve the problem.   Yes she said.

I signed up, relying on Connectec's accurances.

No less than a dozen "technicians" assured me that they would solve my problem.  None did.

I am reluctant to describe my problem in detail, fearful Connectech will take me to court (one representative said I'd need to have my lawyer contact them, after they failed to offer satisfactory compensation for their failure to deliver what was promised me).  Suffice it to say, my email client, a popular client, was not working satisfactorily.

The "technicians" were diligent but lacked the knowledge or skill.  Many HOURS later, the problem was not solved and my situation had worsened.

I will never recommend Connectech!

Don't be fooled by their assurances.