Complaint Review: Connected Investors

Connected Investors/Ross Hamilton sent me a video marketing his new PIN software program where you pay 3 installments of $597 I started January 24, 2022 plus another payment of $485 for what Craig said was for a software. In Ross Hamilton video he stated you can cancel at anytime no questions asked; after I notice I wasn't getting the support I needed because navigating through the website wasn't user friendly I decided to cancel. 

I contacted this guy by the name of Junior via text (I later found out he used his real name in the email which was Bert but used Junior in his text). I advised him I wanted to cancel he stated there are no refunds, I asked for a guy by the name of Craig that one of the customer support guys gave me, he text back "Craig?" Then I asked for the CEO Ross Hamilton's telephone number and email, he text back I don't text or email him. 

I found their information on the BBB website with 60 other complaints with the same complaints as mine.  I sent "Junior" that "I found their information and that I would take it from here, thanks" he replied "glad to assist."  So, I complained on BBB that's when Craig called to try to get me to stay with Ci; I refused and stated I wanted my money back he said sorry I can't do that.  In total they owe me $1,080.  $597 + $485. 

His reason for not refunding me is that I'd signed up for a 7 day trial and I was past that time frame THAT'S THE SCAM!  I did not sign up for the 7 day trial because as I stated above, the video I watched Ross Hamilton said nothing about a 7 day trial but instead stated about the money back gaurantee with no questions asked.  So, they switch it up on you like we're idiots.  So, people beware. I paid $1,080 for less than a month and have nothing to show for it.