Complaint Review: Connected Investors/Ross Hamilton

In October of 2021 I purchased Connected Investor's Pin software.  I thought I was making a one time investment of $597.  My fault for not reading my receipt thoroughly.

I messaged the company in November after my account was overdrawn and 'spoke' with a Jennifer who indicated I signed an agreement to pay in 3 installments and there was nothing they could do. 

In the Interim Connected Investors updated the Pin software to Pin Plus.  They wanted everyone to pay an additional 1500 or more to upgade.  I could not afford to upgrade as I just purchased the original software the month before and I was in the midst of clearing up my bank issues of being overdrawn, couldn't pay my bills, and being faced with yet another $597 deductions coming out in December.  

However,  on my receipt it indicates I purchased Pin Plus for $2497.00 of which a $1000.00 webinar discount was deducted along with 3 Months of Pin data.

I contracted COVID and could not do anything with the original Pin because I was sick.  Just tried to go into the Pin I purchased and was still paying on, last week only to discover I can't get into my workroom to access any of the prospective deals I was working on unless I upgrade to PinPlus for an additional 1500 dollars. 

But my receipt indicates I'm paying for PIN Plus already.  So why am I locked out? And why are they asking for yet more money???

So now I'm screwed.  I can't use Pin that I have paid $1800 for unless I spend yet another $1500 to upgrade all of this in a two month span as if everytime I fart I blow out hundred dollar bills.  My account is again overdrawn.  I'm on a fixed income so this is devasting to me.  

This company says they are all about helping and supporting you to help you be successful.  Does this sound like they are being helpful??? 

Do I have any recourse?  Can somebody help me please?