Print the value of index0
  • Report:  #724581

Complaint Review: Connection Backup Service

Connection Backup Service Billing Services Group Limited BSG initiated a billing on my AT&T bill for an EFAX service that they claimed I ordered by Internet. Charge is $14.95 per month. Internet

  • Reported By:
    Grady — Dallas Texas USA
  • Submitted:
    Mon, May 02, 2011
  • Updated:
    Mon, May 02, 2011

My April 2011 telephone bill had a charge described as Connection Backup Service LLC-EFAX mo fee.  The amount was $14.95.  After inquireing with this entity, I was told I requested the service via Internet recently, which I did not.  After discussing with my phone company, I was informed that by law, the phone company must pass through such billings at the request of any company providing telephone related services.  Connection Backup Services is part of a company named Billing Services Group.  Supposedly this service provided to me is FAX capability via e-mail.  AT&T agreed to take the billed amount off my account.

Respond to this Report!