Complaint Review: Conns Homeplus

SO I got the black Friday fever and wanted a new curved TV. I went on the Conns through the Syncrony bank portal and thought I was applying for credit. I was approved for six thousand dollars so the next morning I went to the store.

When I got to the store Iw as told that was not a Syncrony account but Conns in store financing and it was not three years no interest but 12 months same as cash. She told me she could run me through Syncrony bank because that is what all the no interst for three years signs refered too. I said OK. Then they comeback and say Syncrony approved you for 2500. THEN the manager comes back and says I am only allowed to buy two products on either account so the two tvs and Imac (I ll get to that later0 Will have to be split amount the two acounts.  

I agree sign a few papers and walk out with a 1300 55" Samsung 4K TV and 49" LG 4K TV for 2200.00 mon the cons account and a $500 black friday laptop and an 1650 21 Imac on the Syncrony card. and two paper printouts which said nothing really.  Well I checked the date code on the Mac  and it was June 2015, when I got home and opneed the box I found that was an outter box Conns had put over the box the apple box whihc revealed I just been duped into buying a two year old computer. I called Conns immediately and was told I could bring the Imac back for a 15% restocking fee which on 1650 is like 300 bucks.. This was very hard for me to swallow and other retailer were and still are selling the 1650 iMac I bought at Conns for 1100.00 Conns refuses to even match the price on the computer.  

So I decide to just eat it.. Never again I say Today I received my retail agreements from Conns 12 days later. #1 they used a fake ss# to run my credit through Syncrony even though they had it from the new conns account and it took all  day to fix with Syncrony (I have other Syncrony accounts so they believed me about my social) #2 it wasnt three years 0 interest IT IS 19.99% fixed interest through Syncrony bank. Once again I called Conns even spoke to a supervisor who was beyond rude.. I Finally just realized she was not going to do anything for me and must double as credit and collections. Even better? THEY ADDED $500 worth of diability insurance and other fees not required by the state of South Carolina.  I am in awe that a company can operate like this. My next step is contacting the attorney general of SC along with the BBB. WHat else can I do? i can tell you you ll do better at a rent to ownplace then this store. It is not what they to pretend it is. It is for VERY POOR PEOPLE who do not understand credit in the first place. A Savy Customer who pays attention to details and knows exactly what they agreed to and what they signed is not a customer conns wants!

Again the girl, both girls everyone I spoke to at Conns headquarters was beyond rude. It is like they have heard this all before.  I bet......