CONNS I purchased an HP laptop in dec 2008,thank god with the extended warranty as well because the HP is defective. I have to take it back to service a second time in less than 2 weeks.They will not let me get another one. They say we will fix it again. Definitedly No "Complete customer satsifaction" here??? Corporate office next..Pearland Texas
I called corporate office and they said to ask to speak with the service manager that they will serve me and ensure complete customer satisfaction so I call and guess what the service manager is off and they instructed me to bring the computer back for a reservice at no charge...dang skippy no charge fool-I purchased the warranty x 3 years..So now i have to take it back again and I cannot do my work due to the type of crap they are selling there and poor customer satisfaction is the theme with the name CON (CONNS) everyone.
Deherehb Friendswood,Texas
Deherehb
Friendswood, Texas
U.S.A.