Complaint Review: Conseco Finance

In late 1999, I purchased a Homes Of Merit Double-Wide which was originally financed by Greentree. A few months into the contract Greentree was purchased by Conseco. Since Conseco has purchased the contract, I have not had good service at all. The few times I have called regarding various issues, I have been treated rudely, actually cursed at, and told just about what I can do. NO, I am not delinquent, nor, have I ever been.

I have received very little towards the principal balance which is incorrect as my loan is a 9.8% SIMPLE Interest note. It appears as though they are using the old Rule of 78 when applying payments.

They are rude, inconsiderate, and treat their customers like "s---".

My personal feeling is that there should be a federal agency which should be regulating them and reviewing their practices.

One bright spot, today, I heard they had filed for Bankruptcy. Maybe, just maybe, an honest, caring, polite and customer orientated financing group will purchase them, and they will fire every employee; thus, start over with a new, polite staff.

Pat
Palatka, Florida