Complaint Review: CONSECO FINANCE

Things were fine in the rental...decided to browse the Veterans page to see about Student Loan help. Couldn't get help with that but I qualified for a Veterans Housing Loan...that got the ball rolling. Checked out some Manufactured Homes and eventually found one that was built nice...it was a 6-month old repo but with real walls (not paneling) and built solid. VHA doesn't finance on Manufactured Homes so we went with who did...CONSECO.

Wife does daycare and I'm a professional...lost some day-care kids...money became tight and we called for a rate modification. Within the 12 months of the RM we never paid the same amount on our mortgage.

Made a payment in June...always consistently paid on time...had to file Bankruptcy but kept the house...the following October I make a payment over the phone and then the rep say's that my next payment is due the following day. Puzzled I asked what the heck he was talking about...it seems that my June payment was only a partial payment as they took 300 some odd dollars to apply for partial year property taxes they claim they were billed. I contacte the tax assessor in my county who told me my home had not been assessed for taxes yet.

Round and round we went...no one can produce an invoice. I said if I owe the taxes...great...don't take the taxes without showing me proof that you paid them and then inform me I'm behind as a result 5-months later.

Then...to make up I paid, what I thought was an extra 100 for 5-6 months...in reality...I'm told that my mortgage is 497...but then there is 35 dollars for this...30 dollars for that...25 dollars for this other thing...so as I'm thinking that I'm making up for a tax payment that no one can prove was even paid on my behalf...I'm really paying the monthly amount...next thing you know I get a certified letter telling me they are going to foreclose on my houes.

The funny thing is...this happened (the certified letter) right about the time I found someone that will refinance us at a very affordable interest rate and I contacted CONSECO for a detailed payment history. I never got the payment history...I needed to prove that I had made 18 consecutive payments...I've called them over and over with no results.

DONT USE CONSECO...DONT USE CONSECO...DONT USE CONSECO...

Larry
Medford, Oregon
U.S.A.