Complaint Review: Conservice

I registered to have electric turned on in my apartment on my exact move in date.  Conservice bills me a service fee of $25 and my electric bill of $7.11.  The electrical services were in my name and I paid the electric bill.  I called to have both removed.  They refunded the $7.11 because the Utility company sent their payment back to them.  They said the cannot remove the $25 service fee until they get a copy of my bill.  I provided them a copy of the bill which stated that my services were in my name on my move in date.  THey refused to remove the fee stating they now needed a written letter from my Utilities company.  I provided them the letter and they still refused to remove the fee claiming they must have verbal confirmaiton and they refuse to call the utilities company.  I have decided to take them to small claims court.  I requested service 2 weeks before my move in date, and services were in my name when I moved in. I hhave provided Conservice with 2 documents proving this but they refuse to remove the fees.  Simple theft, dishonesty, fraud, and fraudulent claims come from this company. Avoid doing business with them at all times