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  • Report:  #284655

Complaint Review: Conservice Utility Management & Billing

ConService Conservice Utility Management & Billing ConService - Another name for ConArtist Logan Utah

  • Reported By:
    Bristow Virginia
  • Submitted:
    Wed, November 14, 2007
  • Updated:
    Thu, September 22, 2016
  • Conservice Utility Management & Billing
    595 Riverwoods Parkway, Ste 300,
    Logan, Utah
    U.S.A.
  • Phone:
    866-947-7379
  • Category:

Our daughter goes to school at East Tennessee State University, located in Johnson City, TN, she lives in an apartment complex that uses a third party utility service collector named Conservice out of Logan, Utah.

Last year, she was billed $45.00 for a ONE-TIME SET UP FEE to establish her account, we paid the fee because it was a service the apartment complex used and they wrote it into the lease that they used ConService as their third party administrator for utilities. However, this year she received another bill for a ONE-TIME SET UP FEE! She lives in the same apartment, but ConService states that if you sign a new lease for a New Year you have to pay the ONE-TIME SET UP FEE again!

There are 130 apartments in the complex, 4 students per apartment, which equals to 520 students. Multiply that by $30.00 and ConService has just collected $15,600.00 for WHAT? ConService states that the set-up fee is to place each student's name in the computer.

Tonight, I called ConService to find out who regulates them and to get the name of their president, owner, shareholders or anyone I could voice a complaint, no one would give me that information, the only response I received was 'I don't know'.

I think ConService is a great name for this company because a 'Con' is what all the students are getting when they have to pay a ONE-TIME SET UP FEE every year! In our case twice!

I think ConService needs to be investigated to find out if it is a legitimate company licensed to steal money from innocent college students and ultimately their parents.

Pam
Bristow, Virginia
U.S.A.

9 Updates & Rebuttals


Elizabeth Ann Sparrow

Logan,
Utah,
USA

Why are you defending them?

#10Consumer Comment

Thu, September 22, 2016

We can see the facts about CONservice, and they do not match with what you are saying.

Ex-employees are very critical and most have quit because they were not comfortable with deliberately committing fraud on behalf of CONservice.

100% of reviews for your company are negative on every site that mentions you.

You know full well you are ripping everyone off and will eventually be closed and have your assets seized.

Just because Jenkin's family have been in Logan for generations doesn't mean you are untouchable, or that you have a right to commit fraud against private citizens.

So many people are not willing to deal with CONservice that Landlords who use you are now less popular, it is only a matter of time before you have no contracts left and when you do have to face the legal bills for the millions of frads you have committed I hope it not only bankrupts your company and any sponsors you have but also personally harms the reputations and finances of every employee for life.

CONservice is beyond a joke.


marmotzero

USA

Bad at business

#10Consumer Comment

Sun, November 21, 2010

In response to the man whose wife supposedly works for conservice.


One wonders how utility companies were able to make a profit before they came up with the idea of charging a $45 annual fee. Do you seriously think that Conservice incurs a cost of $45 per customer, PER YEAR to maintain a computer record of each customer and coordinate billing? If so, Conservice might be one of the worst-run companies ever. Do you think amazon.com incurs costs of $45 per customer, per year to run their billing database?

A more likely explanation is that Conservice knows that people are locked into leases and that they can get away with charging a $45 fee for, essentially, nothing. My lease lists:

 "administration, billing, bill auditing, overhead and similar expenses and charges to be
incurred by us for entire school year"

A novel approach might be to include these expenses in the cost of providing power. 

As for your wife (who I doubt even exists... I think you're a company rep making up a story), she should consider finding a better company to work for. 



Linda Royal

phoenix,
Arizona,
USA

Bad Company They CHEAT On The Lecture Of The Water Usage

#10Consumer Comment

Tue, October 05, 2010

I live in Arete apartments in Phoenix and so far their service was good but last month I renew my contract and suddenly since I have a $200 concession my water bill went up from and average of $15 dollars to $53.91 so anyways I started to review my previous bills and I found out that most of their charges does not match with my usage! ... They do NOT have any Control, They just charge you WHATEVER they want!


J. James

Reno,
Nevada,
U.S.A.

Conservice is a scam

#10Consumer Comment

Tue, August 05, 2008

The employee response is so vague as to be absurd.
If he/she is so proud of their company, why not use your name.

I hope they're not Mormons in UT. What a disgrace!

I'm trying to fight-off these charlatans at my apartments right now.
Corporate landlords are more susceptible to this con - Corporate suits think they're being so savvy. They're presently defending these clowns. I intend to hold corporate dingleberries responsible. - If they're this stupid, they shouldn't be in charge of my toilet - actually their in it with "Con" Service - bastards.

Found out that Conservice doesn't even have current LLC filings in Nevada - class operation.

To the lady who couldn't find out the owners names, their old officers are listed at the Nevada Secretary of State's office.


J. James

Reno,
Nevada,
U.S.A.

Conservice is a scam

#10Consumer Comment

Tue, August 05, 2008

The employee response is so vague as to be absurd.
If he/she is so proud of their company, why not use your name.

I hope they're not Mormons in UT. What a disgrace!

I'm trying to fight-off these charlatans at my apartments right now.
Corporate landlords are more susceptible to this con - Corporate suits think they're being so savvy. They're presently defending these clowns. I intend to hold corporate dingleberries responsible. - If they're this stupid, they shouldn't be in charge of my toilet - actually their in it with "Con" Service - bastards.

Found out that Conservice doesn't even have current LLC filings in Nevada - class operation.

To the lady who couldn't find out the owners names, their old officers are listed at the Nevada Secretary of State's office.


J. James

Reno,
Nevada,
U.S.A.

Conservice is a scam

#10Consumer Comment

Tue, August 05, 2008

The employee response is so vague as to be absurd.
If he/she is so proud of their company, why not use your name.

I hope they're not Mormons in UT. What a disgrace!

I'm trying to fight-off these charlatans at my apartments right now.
Corporate landlords are more susceptible to this con - Corporate suits think they're being so savvy. They're presently defending these clowns. I intend to hold corporate dingleberries responsible. - If they're this stupid, they shouldn't be in charge of my toilet - actually their in it with "Con" Service - bastards.

Found out that Conservice doesn't even have current LLC filings in Nevada - class operation.

To the lady who couldn't find out the owners names, their old officers are listed at the Nevada Secretary of State's office.


Myles

Nibley,
Utah,
U.S.A.

Rebuttal

#10Consumer Comment

Mon, December 17, 2007

My wife works for Conservice in Logan, UT and it is a real company that is in business to make money not do CHARITY. All of their clients are treated nearly the same whether they are students or companies.

Now when there are 4 students in a single apartment and 130 apartments someone has to update that information every year and that takes man hours and those employees have to be paid or they wouldn't do the job plus the company has to make a profit. So if you don't like it ask the apartment complex or management company to incur those costs themselves but if Conservice doesn't make a profit than it will go out of business, and then my wife doesn't have a job.

Now the part that really ticks me off is if you "really" want to know who runs this company and all the phone numbers of people you can complain to then just go to their company website "conservice.com" and click on the "Contact Us" button and you will see all the information you say no one would give you. Further more, it is in their lease that they have to sign every year upon renewal that this one time fee has to be paid again because that same someone in Logan has to set up that whole apartment complex again.


Bonnie

Rex,
Georgia,
U.S.A.

ConService-An Oustanding Company

#10UPDATE Employee

Mon, December 10, 2007

I am a current employee of Conservice Utility Management and Billing and find that this company is very exceptional! We work off very high work ethics and morals as well as a very high level of Customer Service. Our company is Customer Service and we strive to make every client, resident and parent the happiest we can.

In reference to the person submitting a report about this company, I would like to say that if everyone reads their lease throughly, they would find that everything is clearly stated for them in black and white. I can also say that Conservice does everything they can to make every situation as pleasant as possible for each client and/or resident and that we ARE NOT a con.


Travis

Slc,
Utah,
U.S.A.

Those poor students are being taken for a ride

#10Consumer Suggestion

Thu, November 15, 2007

These kind of businesses should be outlawed.. If your going to bill for water then you should only have to pay for water you use and that means having your own meter. I wont rent an apt period that doesnt include water, sewer, garbage in the rent. The students should all get together sign a patition and send it to a lawmaker to ban this type of practice.

Hoovers has lots of information on this company and shows they have an annual sales of 2.9mill.

You can also find info about this company through the Dept Of Commerce.

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