Complaint Review: Consolidated Media Services

I was contacted one evening by a woman with a sales pitch for magazine subscriptions. I was promised a free gift and told that my name would be submitted into a drwaing. I delined the offer. I was again contacted at least twice per day for about one week at work and on my cell phone until they finally negotiated a better price and I foolishly agreed.

Four months later I have recived only two copies of a magazine that I did not even choose as one of my subscriptions, and one of them had no contents, it only had a cover. I have yet to recieve any free gift or hear the results of this drawing, but I have been billed very faithfully for the past four months.

I have been contacted by CMS up to 11 times in the same day by different representatives trying to sell me more subscriptions. During these very frequent phone calls I have tried several times to cancel my original order but a recorded conversation of the sales woman and myself was thrown at me reminding me that I was under a contract and if I did not pay than my credit would be affeted.

Recently I tried to contact the company myself and I was treated horrible by their representative. I asked to speak with a supervisor and i was told that he was the supervisor on duty for that time. He was very rude to me, treating me like this was somehow my problem that I had recieved nothing for all of this money, and then he reminded me to "Have a Good Day" and hung up the telephone without even asking if I had any further questions, comments, or concerns.

I recomend that if you are ever contacted by this company you decline and stick to it. Do not be swayed by their seemingly discounted offers. In reality their offer would be a great deal, but you will never recieve anything for your money. So be smart and do not give your money away, because you will never get it back.

Ally
Montgomery, Pennsylvania
U.S.A.