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CONSOLIDATED RESORTS SOLEIL LV LLC FRAUD
While visiting the Tahiti Village in Las Vegas, Nevada, We feel we have been the victim of misrepresentation and many lies were made by the sales staff. We are requesting your attention in this matter. The following is a detailed account of what transpired:
In September 2008, my husband and I went on our first trip away from the kids to Las Vegas. We went for a long weekend really looking forward to the adventure. Upon arriving in Las Vegas we immediately were taken in by the
amount of sellers everywhere trying to get you to see the newest development in town, Tahiti Village. Our first time to Vegas we were not told not to go and see so we joined a group and went on a stated 90 minute
presentation of behind the scenes. We were given tickets to a show but like many others had to pay to aboard the
bus!
We arrived at the Tahiti Village location and were then herded into the cattle call line. Once we were called by name we got an escort to the meeting room where we had snacks and saw famous people on the wall. Suddenly the MC came up and started to chat about the new project and all the perks of getting in now while phase 2 is still open. Then we watched a slide show of the future of the strip. He then came back and chatted more on the many benefits of owning a timeshare here at Tahiti Village. My husband and I sat and listened to all the great things being stated the timeshare is an investment and that you would be purchasing real estate, we were also told the lazy river and pools will be a benefit as this development will have a total of 5 pools and even take the timeshare as a deduction on your taxes. Which we have not been able to do!
After an hour and a half of complete this may be a good thing as we would have nothing to lose. We could refinance the timeshare for a lower rate elsewhere, we could sell back the timeshare at anytime if we were not happy or stop payments and they would take the timeshare back WITHOUT issues as they want everyone to be happy with their investment, we could deed the timeshare to a trust if we so wanted to or even give it to our kids, we could even rent it for additional profit or allow friends and family to use the timeshare if we were not able to go. Wow this all was sounding great to us.
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Then the presentation was over and now comes the tour with your assigned escort. Ours was Danyel. He was new to the company but did his spiel. Upon coming back to the meeting room then the pressure increased for the offer is this and you have only now to decide as the offer is not valid for later. We were told if you left and came back to another presentation, your offer would not be as good as this one. We sat at the table feeling overwhelming pressure and ready to leave like an hour ago. The atmosphere was very high pressure sales people pressuring many into this presentation but the catch was you had to purchase now and until you did the special gifts were adding up. Heck we ended up with 6 free travel trips to use by 2014 and the discount of buying the timeshare would carry over to airfares, cruises, car rentals etc. and even showed us this thick white book. Sameer Greval even gave us his card if we needed anything at all after he sat and played the number game forever to make the final gauge! No was not an answer they understood at all.
After the pressure of buying a timeshare at this new development, the notary, Kathryn Murphy came in, now it is at least 2.5-3 hours later, and we signed whatever she handed us to get us done and gone. We then had our photo taken at which point told that if we gave referrals on the sheet they gave us that maintenance fees for the timeshare
would be gone so we gave names of course. We were told that we could not cancel the contract once signed and why would we, this was a real estate investment!
Upon arriving home we then were greeted by bills with charges that we were not aware of as we had paid enough
at the presentation and everything was covered right? Wrong. The bills for all sorts of things kept coming in and they were getting higher and higher.
We then thought okay let us go and try to refinance the timeshare, so we went shopping on this idea. To our shock
we have an unsecured personal loan that cannot be refinanced unless we have collateral to put up. What is this now? Once home we contacted Consolidated Resorts and were told that they could not help us out with financing etc. and
they were sorry.
Now we are in a bad space with the economy and our jobs so we thought lets resell it. There is no value to the
unit, It is worth at least 75% less then we financed it for 6 months ago. We had been scammed twice by help you sell
companies and had lost $1200.00 so what are we to do as we need to sell this?
Give it back like we were told? Again I called and talked to Ester in customer service of Consolidated Resorts and was
told that they are not offering any help at all and she was sorry. Consolidated had pulled all their plans for helping luxury items. Great timing! To date we have lost a lot of money but most of all have lost a lot of trust in the average person and this is not right. Honesty is the best policy no matter what.
(((REDACTED)))@q.com
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