Complaint Review: CONSOLIDATED RESORTS

TAHITI VILLAGE IS THE EXACT FACILITY WHICH IS SOLD AS VACATION CONDOMINIUMS BUT THE TRUTH IS THEY ARE TIME SHARES. WHAT HAPPENS IS THAT YOU ARE INVITED TO GO TO LAS VEGAS FOR 3 OR 4 DAYS FOR FREE BUT THE ON CODITION YOU ATTEND A SEMINAR THE TRUTH IS YOU GO FOR A SALES PUSH THEY CONVINCE YOU THAT IT IS WORTH IT BY OFFERING YOU SEVERAL OPTION. WIN A JACKPOT OF TRIPS AND FREE AIR FARES. WHEN YOU SIGN UP THEY TELL YOU THEIR INTEREST RATES ARE VERY HIGH SO THEY SUGGEST THAT YOU CAN FINANCE ELSE WHERE THEY WORD IT EXACTLY LIKE THAT. IT WOULD BE NICE IF THEY MENTION THIS IS NOT A MORTGAGE BECAUSE IN OUR CASE THEY NEVER TOLD US THIS SO WE WENT SHOPPING FOR A MORTGAGE LOAN ONLY TO LEARN LATER FROM THE SALES PERSON THAT THE ONLY WAY WE CAN PAY FOR THIS IS EITHER USING A PERSONAL LOAN OR A CREDIT LINE OF LIMIT. WHEN THEY DO THE TRANSACTIONS THEY OVERWHELM YOU WITH LOTS OF INFORMATION AND CONVENIENTLY FORGET TO TELL YOU THAT OUR DEADLINE TO CANCEL IS 5 DAYS. SO WE MADE A CALL OUT TO OUR SALES REP AND TOLD HIM WE HAD FOUND A LOW MORTGAGE AND WE EXCITED ABOUT IT AND ONLY THEN DID HE SAY OOOPS YOU CAN DON'T OWN THE CONDO FOR 52 WEEKS THEREFORE YOU CAN FINANCE THIS USING A PERSONAL LOAN OR CREDIT LINE OF LIMIT. SO THE THING IS WE HAVE MADE OVER 30 PHONE CALLS BUT NO ONE WILL CALL US BACK WITH ANY ANSWER OR EVEN TELL US WHAT OUR OBLIGATIONS ARE THEY SIMPLE AVOID US THEY SAY SOMEONE WILL CALL US BACK BUT NO ONE EVER DOES. THEY KEEP SAYING SOMEONE IS REVIEWING YOUR CASE AND WILL BE RECIVING A 3 WAY CALL FROM SOMEONE. WE ARE STILL WAITING. ALL THEIR PEOPLE SEEM TO BE TRAINED ON THIS ONE LINE I CAN STAY ON THE PHONE TALKING TO YOU ALL DAY BUT WE ARE NOT RESOLVING ANYTHING SO LET ME GET OFF THE PHONE AND GET SOMEONE TO CALL YOU NO ONE HAS CALLED SO WHAT DOES THAT MEAN ARE THEY AVOIDING US WHY WON'T ANYONE CALL US AND TELL US WHAT IS GOING ON???

Esther
TUSTIN, California
U.S.A.