Consolidated Smart Systems, Inc. Continued to charge my credit card after I closed my account, then refused to refund the money they took Gardena California
11/12/2007 to 5/12/2008: High Speed Internet.
After I cancelled service, "Consolidated" continued to charge my credit card without notice for 6 months & doubled charged during one of those months. I'm at fault for not catching the charge, but with all the alerts I have attached to my credit I didn't think a former account would be stealing from me. Even after I caught them, & confirmed with them of their error, they told me they would send a refund, but instead they sent nothing & continued to try to charge my credit card. I had to cancel my card for it to stop. Three calls & three promises of Refunds = zero. Just finished with the Better Business Bureau to no resolve. To date, "Consolidated" is still sending me notices requesting for me to update my credit information with them.
Ty
Burbank, California
U.S.A.