Complaint Review: Consumer Financial Resources - Encore Financial Resources

On 8/12/04, I received a offer of a pre-approved credit card with a limit of up to $5000. They drafted my account on 8/27 and bascially its been a nightmare ever since. I talked to several people on different occasions and still have not gotten anywhere. Neither have I received the package that was supposed to have been sent on 9/2 (over two months ago).

I made several phone calls and spoke to about three different people stating that I was eagerly awaiting my never-received package so that I may obtain a refund. They stated my account would be noted but there was nothing to be done but wait. They couldn't even provide me with a phone number so if they couldn't help me I would find somebody who could.

I hope that all the complaints and stories work for those of us who are speaking against this company to stop their bad business practices. Something needs to be done very quickly so that other hard working people don't have to lose their money the way we've lost ours!

Carol
riverdale, Georgia
U.S.A.