Complaint Review: Consumer First National

I contacted Consumer First National for a loan modification as I was contact by a representative. I wsa then contacted by Aaron Price who guaranteed me in writing a reduced payment for my home loan as I was facing a reduction in income. He said the process should take 3 or 4 months which sounded reasonable. Mr Price then told me to send the payments to Consumer First National and a certain amount would be sent to lender each month. This went on for five months so I called me lender and my lender was not sent any payments. With this in mind the bank could have sent a notice of default. Also I was infomed that a loan modification company can not take any up front fee. I told them I neded to terminate the agreement and have my money returned to me and as of now I have not heard from anyone.