Complaint Review: Consumer Portfolio Services

Both my husband and I needed a car; I purchased mine from another company; he got his through CPS, thanks to a slick special finance manager at the car dealership. Since then, we, like others, have always paid on time. When my husband got laid off his construction job for a while, we got behind. In the meantime, his car engine blew up (2003 Dodge Ram) not due any fault of ours, the car's engine just gave out. I guess it was a lemon. Anyhow, we contacted CPS and tried to work out something to get rid of the car. We even asked for some time of settlement.

When all else failed, we told them to come pick up the car. They told us they did not want the car and was not going to pick it up. They threatened us with garnishment. Since reading the rebuttal from one of the other readers, I am not afraid of that action. I do know something about the law, and she is right, garnishments are not automatic and take some time. In Virginia, there are homestead rights and other laws to help protect us.

Everytime I try to talk with CPS, I get some idiot on the phone with no education, no professionalism and always wants to talk to me in a demeaning manner. Well, I always get the last word and let them, and their shabby managers know just what I think of them and that their tactics don't work with me.

If all else fails, we will just file bankruptcy to get them off our back. I am able to file a Chapter 7, relinquish to truck to them. If they fail to take it, our attorney indicated they can file a special document, purchasing the car for a penny if CPS fails to pick it up after it is voluntarily relinquished. I may not have all of the law quote correctly, but in essence, we can get some relief. The car engine is $2800; the truck is only worth about $5,000.

I hope everyone reading this will know never to deal with CPS. When offered to you, run, run, run as fast as you can. They are a bunch of cooks and I hope they eventually go out of business. They deserve that for all they have dished out to others. What goes around will eventually make its way back. Let's hope, it makes its way back to CPS and busts those idiots wide open.

Anyone else willing to file a class action suit against them, let me know. I would jump on the opportunity.

Lee
Richmond, Virginia
U.S.A.