Complaint Review: Consumerinfo - CIC Credit Monitoring

When I got my credit report, of course the actual score was not on there, and I was told I'd have to pay $5 to receive it, which I later found out was a $5 and a $2 charge. Who knows what the $2 was for, it still hasn't been explained to me.

At this point, I'd filled out too many forms to go back, so I kept going and paid the $5. After having been lied to, I was understandably displeased with my service and decided to cancel.

To my surprise there was no where on the entire website to cancel my subscription, so I called the customer care center phone number. The recording told me that there would be a long wait to speak to a customer care assistant, but if I was just calling to cancel, I could log on to cancel@consumerinfo.com.

So, I did that and once again, there was no where to cancel. I decided to search for the website rather than just type it in and guess what I found? That's right, this entire website dedicated to rip off artists. Consumer Info. had TONS of complaints and they all said the same thing.

So, I sent them a letter stating the above as well as this:

"I will have you know that I canceled my credit card immediately that day, so don't even attempt to charge me more for this bullshit! I've also contacted all three major credit bureau's to put a "potential Fraud" flag on my social security number, just in case you attempt to steal from me again. I'm also going to send a copy of this to Joseph Hughes (the attorney for the class action suit against you) as well as the Bad Business Bureau.

I can't believe there are companies out there that have such a blatant disregard for the law and other people. I HATE thieves!!!!! And I will do what ever I can to see that your company pays back every penny to all the students, teachers, elderly and hard working people that you have stolen from."

Kelly
Chicago, Illinois
U.S.A.

Click here to read other Rip Off Reports on Consumer Credit Counseling

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

Click here to read other Rip Off Reports on CIC Credit Monitoring

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.