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  • Report:  #66010

Complaint Review: Consumerinfo.com / Freecreditreport.com / CIC / Experian

Consumerinfo.com / Freecreditreport.com / CIC / Experian Newspaper article - Even when you cancel you still get charged!! Orange California

  • Reported By:
  • Submitted:
    Wed, August 20, 2003
  • Updated:
    Wed, August 20, 2003
  • Consumerinfo.com / Freecreditreport.com / CIC / Experian
    One City Blvd. West, Suite 401
    Orange, California
    U.S.A.
  • Phone:
    888-888-8553
  • Category:

Central Florida's WFTV has released an accurate article on the continued scam. Even if you cancel within 30 days, you can expect to be charged $79.95. I know because it happened to me. I cancelled approx 1-1/2 weeks prior to the deadline, via email and on the 31st day (coincidence? not!) I receive an email from them that they just got my cancellation and will process it. I call my bank and sure enough they imposed a charge of $79.95 against my account causing it to bounce. They said they would not refund the bounced check fees but guess what? They did, only after I filed complaints with BBB, FTC, FBI Internet Fraud, Dept of Consumer Affairs (Florida) and the fraud bureau.

Fortunately, I had saved my email showing the date I cancelled. The deliberately hold cancellations until after the 30 days is up! I have written documentation from them regarding my complaint and they admit there was a delay due to "BACK OFFICE PROBLEMS AT THE TIME"

BULL!

They continue to do this to people and they continue to sit there and say that they have never charged anyone that cancelled within the free trial period. Rather funny, when I have letters from them where they admitted doing it.

Beware when ordering your credit report from Experian.com because they now own this free credit report scam and it is linked on their website. Need confirmation that this is an experian company? Go to the source. www.consumerinfo.com, under "ABOUT US" ->ConsumerInfo.com is an Experian company.
TO ALL OF YOU. Whether you cancelled or not, you can get your money back. Don't take NO for an answer, I didn't! Don't stop at calling CIC, follow up and put the heat on by filing complaints anywhere and everywhere. Also, post your story on www.eopinions.com. Once you go to that site, do a search for consumerinfo.com and you will see that over 70% of consumers do not recommend using this service. Make sure you write your story because it needs to be told. One day this company will burn.

If there are any reporters or attorney's out there that would like to obtain copies of the letters they sent me showing they admitted their "ERROR" in their own words, please email me at thewebber2000@yahoo.com

Oh, and here is the article just published.

http://www.wftv.com/money/2416091/detail.html

Lisa
st cloud, Florida
U.S.A.

CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back

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