Print the value of index0
  • Report:  #65522

Complaint Review: ConsumerInfo

ConsumerInfo ripoff, false advertisement, beware false promises slow processing I waited over 31 days still no access code and was charged $79. Orange California

  • Reported By:
    newman California
  • Submitted:
    Sun, August 10, 2003
  • Updated:
    Mon, August 11, 2003

This company advertises (Get your free credit report instantly) online! Free 30 day trial credit monittoring, however when you sign-up they then tell you they will mail you a secret access code for you to view your report. Does this sound like instantly to you?

I waited over 31 days still no access code, however they say my free 30 day trial is over. So they charged my creditcard $79.00

Earl
newman, California
U.S.A.

CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back

1 Updates & Rebuttals


Jacqueline

Hammond,
Indiana,
U.S.A.

Have you called the dispute department about that charge?

#2Consumer Suggestion

Mon, August 11, 2003

You are the FIRST one that actually wanted the credit card security monitoring service! Amazing!

These people are crazy. Maybe there is no monitoring service, if they string you along, past the 30 day free trial.

I hope you call the dispute department of your credit card, to have that charge removed. For peace of mind, at this point, you may also want to change your card number. If they have access to you Debit or anything else, change the others too.

You can still get a refund, according to there own Terms of Service aggreement. I suggest you revisit the web site to print that out. You might even want to mail a copy to your credit card department, and keep one for your records.

Call 1-888-888-8553 to collect your refund. So far they have been refunding consumers. We haven't heard back from the crowd of consumers, whom have requested information at the Rip Off Report. You can do this while your credit card disputes the charge, just to keep them on their toes.

Hope you get your refund.

Respond to this Report!