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  • Report:  #1341992

Complaint Review: Consumers Kitchens and Baths

Consumers Kitchens and Baths Dishonesty with an attitude! Copiague New York

  • Reported By:
    andyguitar — West Babylon New York USA
  • Submitted:
    Thu, December 08, 2016
  • Updated:
    Sat, January 14, 2017
  • Consumers Kitchens and Baths
    1250 Sunrise Hwy
    Copiague, New York
    USA
  • Phone:
    (631)563-3200
  • Category:

 Dealing with Consumers Kitchens and Baths was a terrible experience! I do believe that they are the worst company I have ever dealt with. After they sent a man to my home to measure my entire kitchen, we went back to the Copiague branch to have a design made. The salesman ordered the wrong cabinet to go over the refrigerator and every time I would question him about it, he was very elusive and would try to only correspond to me via email. I finally got them to order me a replacement cabinet, and it took two months and a lot of calling managers to get here. Almost everyone I have dealt with at this company has a very smug attitude, especially after you pay them all of the money. Every thing we were told was going to happen did not happen until I made some phone calls. They told me that the Granite contractor would show us 3 slabs of granite to choose from. That was a lie; he showed us one and said "here's your countertop". The tile contractor that came to do my backsplash bragged about doing tile for thirty years. The work they did looked like a child did it! Do yourself a favor and avoid Consumers Kitchens and Baths at all cost! Save yourself months of stress and aggravation!

1 Updates & Rebuttals


Consumers has resolved my issue.

#2Author of original report

Fri, January 13, 2017

Consumers Kitchens and Baths has agreed to refund my money for the backsplash in full.

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