ConsumerSolutions - CS Market Enterprises Fraudulent Advertising of Damaged IPOD and Return Policy ripoff Freedom Pennsylvania
My Daughter Won a IPOD on a EBAY auction being sold by Consumer Solutions AKA CS Market Enterprises. We immediately sent a money order and she was very excited when the package arrived. Inside was a broken old IPOD without a charger, computer hookup and the battery cover was laying inside the package off of the IPOD. Here is how they described it.
This auction is for a: Apple Ipod Mini 4gb MP3 Player - BLUE + a FREE BRAND NEW MONSTER CABLE ICRUZE CAR MP3 PLAYER! The ipod is used, however it has been fully tested and works great!! The Free Monster Cable Icruze is brand new and never opened in the retail package! Monster Cable retails this item for over 100 dollars alone! AWESOME SAVINGS!
The IPOD did not work and when we took it to a dealer to have it checked out they said that the battery was shot but could not guarantee that if replaced, $50.00, that it still might not work.
Within two days we sent an email back to them requesting our money back and a return authorization number. No Answer
Two weeks later we tried again this time they came back and said that we missed the return deadline. When I sent them my first email to show them that we had requested it within two days. They denied me saying that I had used a different email on the first request. I did use my work email verse my home but who cares they both had my signature line and product ID on each.
Having researched this company, time and time again they continually rip off customers sending damaged goods and it is my advice that if you see their name on any EBAY auction or any other type of sale, you immediately turn and run.
CONSUMER SOLUTIONS aka CS MARKET ENTERPRISES will RIP YOU OFF, will TAKE YOUR MONEY, and will LAUGH ALL THE WAY TO THE BANK.
AVOID THEM AT ALL COST
Kevin
Colorado Springs, Colorado
U.S.A.
1 Updates & Rebuttals
Adam
Royal Palm Beach,Florida,
U.S.A.
SCREWED BY CS MARKET ENTERPRISES!!!!!!
#2Consumer Comment
Wed, October 25, 2006
IT IS MY NEPHEW'S BIRTHDAY AND I BID ON A PSP PLAYER WHICH IS A HAND HELD PLAY STATION 2 ETC,
I WON ON EBAY AND IT SAID THE CONDITION IS NEW SO I WAS UNDER THE IMPRESSION THIS ITEM WAS NEW HOWEVER WHEN I CONTACTED THE COMPANY THEY SAID NEW REFURBISHED, WHEN I RECIEVED THE PSP IT HAS LIQUID ONTO THE SCREEN IN WHICH IS DAMAGED AND THEY INTENTIONALLY DID FAULTY ADVERTISEMENT TO MISLEAD THE CONSUMER, THEY ARE CRIMINALS AND THUGS, WE NEED TO PUT THEM OUT OF BUSINESS, WE NEED TO 1 TAKE THEM TO SMALL CLAIMS, COURT
2) THEN I NEED TO CONTACT SONY AND LET THEM KNOW THEY ARE SELLING REFURBISHED ITEMS BADLY USED AND SAYING THEY ARE NEW. I THINK SONY MIGHT ALSO INVESTIGATE THIS, IF THEY SAID THE ITEM IS USED REFURBISHED NOT NEW, NO ONE WOULD BUY, I WILL NOT BUY THINGS ON EBAY EVER AGAIN AND I REALIZE THAT THERE ARE ALOT OF GOOD EBAYERS BUT THIS TRAILER PARK TRASH LIVES IN A TOWN CALLED FREEDOM, WHO TAKES THAT MEANING TO A NEW LEVEL IN FREEDOM TO SCREW OVER THE CUSTOMER AND DO NOTHING TO FIX THE PROBLEM)