Complaint Review: ConsumersRewardSolutions.com

On April 29th I signed up to receive a free laptop by completing a list of advertiser sponsor offers at this website(http://adserve.free-macbook-offer.com/DefaultPage.aspx?c=10935)I read through gift rules and terms before I signed up. I even saved all documents/pages I read or used during the whole program. Throughout the first week I completed almost all required offers but had issues viewing my gift status online so I contacted them for help. They replied by sending me the gift rules but no answer to my question. I again sent another "support ticket" asking my gift status. I finally received a response. They also gave me the like to go back and complete more offers so I could fulfill my end of the agreement. I finally completed all offers on May 14th. I contacted them to verify my completion. All offers but 2 were accounted for. I again contacted them asking if I could send the last 2 offers confirmation emails to them. They replied telling me to send it to their email address. I sent the emails and contacted them the following week asking if they received the email. I got no response. The next day I again sent another email. They sent me the gift rules again. The following day I contacted them asking again about my gift status and if I failed to complete something due to no response. They replied saying I was unsubscribed successfully. I contacted them the following day asking why they unsubscribed me. I got no response. I have been contacting them almost daily and every time they close the "support ticket" without replying. Last week I again contacted them asking for an explanation for why I was being ignored and that I was in the process of gathering a complaint against them. They contacted me the next day with yet again the gift rules. I then contacted them that following day asking about my gift status and if i broke any rules. Again I received no response. That was the last time I contacted them, 6-3-10.

I have all "support tickets"; on paper of every time i contacted them and there replies.

I have all email confirmations on all sponsor offers completed.

I have their Terms and Use and Gift Rules as of the day I signed up.

I have each page that I used to sign up under the sponsor offers. They took a long time to respond saying I would finally receive a macbook pro. I completed the form they sent me and they said I would receive a tracking number in about 8 weeks on 6/21/10. I emailed them on 7/2/10 and asked about the gift status and they'd be shipping it later in the week. I emailed them again the following week and they said it was on back order. They have told me it was on back order for the last 2 weeks and keep saying it will be shipped out next week.