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  • Report:  #186258

Complaint Review: Continental Promotion Group

Continental Promotion Group, INPHONIC REFUSES TO REMIT $200 CELLULAR PHONE REBATE! RIPOFF PHOENIX Arizona

  • Reported By:
    Middle Village New York
  • Submitted:
    Wed, April 12, 2006
  • Updated:
    Tue, April 25, 2006

I purchased a New Motorola Razr V3 Cellular phone with new activation of Tmobile service on 11/06/2005 online through wirefly.com. They promised a $200 rebate for this phone providing amongst other things you wait 60 days before you send in the rebate with all reciepts etc.

On 2/6/2006 I submitted the rebate with all necessary paperwork including the cellular phone bill which unbeknowst to me was paid late by one day so the bill I sent showed a double balance. I did correct this and sent them the new bill showing the balance being paid to complete the rebate process.

I have since then inquired about the rebate in which I was told with an automated voice on the phone or code online *OB WIRELESS BILL MUST BE PAID IN FULL. I have submitted this information both by US PRIORITY MAIL and FAX on 2 seperate occasions and still have yet to receive my rebate!

You cannot speak to anyone on the phone and Ive left numerous voicemails in which my calls went unreturned! ITS CLEAR THAT THEY WANT TO MAKE THE CONSUMER GIVE UP ON THE REBATE THEREFORE MAKING A LARGE PROFIT FOR THEMSELVES!

I want my $200 rebate and have already contacted the BBB Bureau and soon will contact the US District Atty's office and my local News station. This is ridiculous, it has been 4 months and still NO REBATE!!!!

Michael
Middle Village, New York
U.S.A.

3 Updates & Rebuttals


Michael

Middle Village,
New York,
U.S.A.

TECHNICAL WAY TO NOT PAY MY REBATE!

#4Author of original report

Tue, April 25, 2006

FYI: This rebate states they wanted the 2nd wireless bill showing payment paid in full which is merely impossible because the payment was late on the previous bill by the day of the bill being printed. I did show proof on the next bill of the balance being paid in full but that wasnt good enough for the company! ... THEY SCAMMED ME OUT OF $200 which went back into the companies COFFERS! .. PEOPLE STAY AWAY FROM WIREFLY.COM!!!! ITS A SCAM THEY USE WITH CONTINENTAL GROUP TO TRY ANYWAY POSSIBLE TO AVOID PAYING THE REBATE TO THE CONSUMER!!!!!!!!!!!!!!!!! STAY AWAY FROM WIREFLY.COM!!!!!!

STAY AWAY FROM WIREFLY.COM

THEY ARE SCAMMERS!!!!!!!!!!!!!!


Doreen

Washington,
District of Columbia,
U.S.A.

Failure to meet requirement

#4UPDATE Employee

Mon, April 24, 2006

Dear Michael,



Unfortunately because you did not meet the rebate requirements, as you yourself admit, I am unable to overturn the denial for you.



The requirements clearly state that you must submit a specific bill showing the previous balance paid in full. Different wireless bills cannot be accepted in lieu of the required materials as detailed on our websites and on the official rebate forms.



Rebates are not for every customer. I advise customers who anticipate not being able to meet these requirements to take advantage of our many deals that use instant discounts rather than mail-in rebates.



regards,

Doreen

InPhonic


Michael

Middle Village,
New York,
U.S.A.

NOT REMITTING REBATE!!!!!!!!!!!!!!!

#4Author of original report

Thu, April 20, 2006

THESE SCAMMERS HAVE SENT ME THE FOLLOWING EMAIL STATING THAT THEY ARE NOT GIVING ME MY $200!!!! ALL BECAUSE I PAID A BILL 2 DAYS LATE AND THAT ORIGINAL BILL THAT WAS "PART OF THE REBATE" DOES NOT SHOW THE PAYMENT! THIS IS BULL****! IM CONTACTING MY LOCAL NEWS STATION AND DISTRICT ATTORNEYS OFFICE!!!

NOTE: STAY AWAY FROM WIREFLY.COM!!!!!





Dear Consumer:



We have received and reviewed your fax. It shows a bill where payment was received in full, but is not the same bill as the one you mailed to us originally. Your original submission was reviewed, and it was determined that bill was not paid in full. Because the rebate form requests the second month's wireless bill, and that is the only one we can take, if it was not paid in full, there is nothing we can take in its place. The rebate has been denied for failing to meet the terms and conditions.



Sorry for the inconvenience.



Thank you for contacting rebatestatus.com.



NOTE: STAY AWAY FROM WIREFLY.COM!!!!

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