Complaint Review: Continental Services

CONTINENTAL SERVICES

Rcvd call at 11:37am 7-6-04
Julie Williamson Agent id 80055
Number in my caller id came from 416-322-9871- ( This number would be in Ontario)

This morning I received a call from Julie Williamson on behalf of Continental Services. She told me about there promotional plans with a 2-3 day travel date at no cost can be used within a year. Julie said this was a credit restoration account and that they work with several lenders such as B of A Wells Fargo, Comerica, First national dep Chase etc..

I asked her if the balances from other accounts could be transferred and she said yes She asked if I had a checking account and make at least 1700 a month and place of work she asked what bank I bank with and told me that the reason they were calling was because I had been denied credit in the past 6 weeks.

She gave me a pin code would be, and contract number.
She said that she represented Continental Services and if the funds weren't in the account on 7-16 it would be listed as a NSF.

She told me that there -Was no annual contract fee-No monthly fee- O% APR And that they work with several banks at least 50 and she said that they represented Wells Fargo as well as other banks.

She said they report to the three credit bureaus and to check every 60 days and the processing fee was $329.80 and that I didn't need to pay today.

She also told me that I could apply for $500.00 emergency cash. Julie then passed me over to security services which was Shantell, who asked me a list of questions and told me this was being recorded. She said that I was in agreement with the items that the agent had explained to me, and that I would receive a signature release form in the mail with 5-25 days. She also asked me did I want a cosigner on the account with me I told her no because I was already a victim of fraud once this year. She congratulated me on my new card and told me that I could use this card once I receive it and that my payment is always 30% of what your spend or buy. She told me that this would be a Stewart Mastercard and that it would have the same features of a cash withdrawal atm card.

7-7-04
This morning I called to cancel the request with the company because it bothered me that there wasn't a listing and the customer service number she gave me was busy 1-877-313-0758 when I tried to call it . It just didn't sound like a legitimate business. So I logged on the internet to find them and couldn't.

Then I checked the Better Business Bureau and saw a listing for scam artist in Las Vegas Nevada listing as Continental Direct Services and aka. Alliance credit. I called the customer service number I had been given and Susan said they were located in Las Vegas and that she didn't know the number to the sales department. When I asked to speak to a manager I couldn't get one, when I asked to speak with the agent I was told she was in the field.

Susan asked why I wanted to close the account I told her that I tried to locate them with the BBB and couldn't. I also asked if its there policy to report activity from the usage of there card to the 3 credit Bureaus and she told me no. When I asked for there address I was asked what my pin number was and what company was I being processed through. I asked what city were they located in and I was told Las Vegas.

In a hurry I contacted my bank closed my account & changed my direct deposit information and placed a stop payment on any transactions for the next 6 months of 329.80 the amount that is to be debited.

I then called the 416-322-9871 number again and a woman answered when I asked for agent 80055 she repeated what I said and then hung up. I made several attempts after that and the line remained busy.

I called back a t 1:35pm 7-7-04 and I was told that the account was terminated and that there wasn't a confirmation number for it being closed but that it was definitely closed.

Lori
Hayward, California
U.S.A.