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  • Report:  #210393

Complaint Review: Contractor's Choice Lighting

Contractor's Choice Lighting. Extremely poor customer service re faulty equipment. Refusal to fill an order less than $100.00. Ripoff Valencia California

  • Reported By:
    Ooltewah Tennessee
  • Submitted:
    Mon, September 11, 2006
  • Updated:
    Mon, September 11, 2006
  • Contractor's Choice Lighting
    28410 Stanford Avenue
    Valencia,, California
    U.S.A.
  • Phone:
  • Category:

Their website is loaded with ribbons and medal about their excellent reputation for service. Ordered exterior lighting. Received a bad transformer.

They refused to help me although the manufacturer did a great job after I found them, with no help from CCL, on the web. Now I need an additional piece of equipment to make the system work correctly but they will not honor my order because it is less than $100.00!! They cancelled the order with a cryptic e-mail. "DO NOT call about this order as it has been cancelled!"

Very hard to get to speak to anyone at this company especially if you have a problem. Nonexistent customer service. Never answered a single e-mail communication!

Glenn
Ooltewah, Tennessee
U.S.A.

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