coolframes.com CoolFrames Eyewear Boutique Did not deliver product as shown on order: refused to accept return with advertised 100% Satisfaction Guaranteed Brooklyn New York
I ordered two pairs of glasses. One pair Modo frames with clear prescription lenses, and a one pair of Ray Ban sunglasses with prescription lenses.
They delivered Ray Ban sunglasses with clear prescription lenses. This seems an obvious error. Sunglasses have sunglass lenses, prescription sunglasses have prescription sunglass lenses. The ordered Ray Bans are shown on the order page with sunglasses lenses in them, not clear lenses as delivered.
Vendor refused to accept return and correct problem at no cost to consumer. Website presents false and misleading information. Good business practice would accept return and thank the consumer for finding what could be interpreted as a fraudulent representation on their website. By refusing return acceptance the vendor chooses to sell under fraudulent representation.