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  • Report:  #1215637

Complaint Review: Coopervision

Coopervision Does not honor rebates- Lies about not receiving documentation Internet

  • Reported By:
    Christine — Columbia South Carolina USA
  • Submitted:
    Sat, March 14, 2015
  • Updated:
    Sat, March 14, 2015

I purchased contacts from my eye doctor in October and was given a rebate form. I promptly filled out the form, following all instructions very carefully. I then mailed the form to Coopervision. A short time later i checked and my information was in the system but was being processed. Months later I realized that I had not received my rebate so I contacted them. The representative lied saying they had not received my materials, but they clearly had because I was in their system.  They told me that if I had copies they would honor my rebate.  I sent them the original box ends for the rebate. It was a complete dead end.  This company has no intention of honoroing all rebates. Do not waste your time purchasing their products with the expectation that you will get your rebate.  It is a scam.

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