Complaint Review: Robin Failla Copeland Marketing

Robin Failla of Copeland Marketing contacted me on April 7, 2006 and told me she had an offer from a buyer to purchase my Ft. Lauderadel time share for $18,900 and closing would be within the next ten days.

Two facts should have red-flagged me: (1) that she feared losing the buyer if I didn't act quickly, and (2) that she required a $450 deposit (to insure my good faith in not withdrawing the property.

Since my property is a Christmas Week, ocean front time share in a very desirable location, I had no reason to doubt the sincerity of Ms. Failla's spiel. Boy, was I wrong!

I've not heard one word from Ms. Failla since she procurred the $450 deposit, and I have had nothing but runaround from any human at Copeland Marketing who happens to fall into accepting my calls when I do get through, which isn't very often. No responses to three faxes, either.

I am filing complaints against both Copeland and Robin Failla with Attorneys General of Florida and Kentucky, as well as with the Dept. of Business and Professional Regulation, Division of Florida Land Sales, Condominiums and Mobile Homes, which has a "Timeshare Complaint" form on-line.

Have we reached critical mass for a class-action lawsuit? I'm in if and when that happens.

Judy
Louisville, Kentucky
U.S.A.