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  • Report:  #1370593

Complaint Review: Core Skincare

Core Skincare The hook you in with a 4.95 charge for a sample then you are automatically signed up for a reacurring charge of $89.97 per month. I called the company and was told by 2 supervisors that they could and would not refund my money and I could not return the product for credit but that they would gladly cancel my membership and I would not receive further shipments or payments. I told them that was unacceptable and ask for an owners name and she would not give that to me. I then told her I was going to put this bait and switch on social media to warn other people she said that was unfortunate. Internet

  • Reported By:
    BeckyMc — Gallatin Tennessee USA
  • Submitted:
    Mon, May 01, 2017
  • Updated:
    Mon, May 01, 2017

I ordered what I thought were trial sizes of 2 products and I paid $4.95 per item to be shipped to me.  I did not see the fine type that says your account will be charged for $89.97 monthly from here to eternity.  I called when the charge showed up on my bank account and ask to return the product for a refund and they told me that they could not and would not do that.

They could however offer me a 50% on all products for a lifetime I refused and said all I want is my money back and they said they are not allowed to do that.  I ask for a supervisor and she told me the same thing.  That they would not be refunding my money but they would cancel my membership and I would not be billed any more and that I should have read the fine print.  

 

This should be illegal is there anything I can do to get my money back?

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