Complaint Review: Cornerstar Dental Group

First visit.  $55 cleaning.  Was told for cosmetic reasons I should get my crown redone.  Like an idiot I agreed not thinking this was just an upsell.  Crown gets done.  Crown is not test fitted.  Crown is cemented on FIRST.  X-ray is done and shown the crown is not done properly.  So I am asked to come again.

Wait two weeks.  Go back.  Crown gets drilled off.  While drilling, my tongue gets cut 1/4" deep.  I ask the dentist to stop and ask why they did not stop and asked if my tongue got cut.  The dentists question was "you felt that?".  To this point I'm trying to stay calm.  Crown gets made.  Crown is test fitted this time and checked with x-rays.  Crown doesn't fit properly.  Crown gets put on as a temporary.

Wait two more weeks.  Go back.  Crown gets made again.  This time I'm being told my gum line needs to be lasered.  Gum line gets lasered.  Crown gets put on.  I'm looking at the x-ray.  The crown is NO better than the old crown.

Their reasoning in replacing my old crown was there was a ridge hangover toward the front of the tooth.  The  new crown has a ridge hangover in the back.  MUCH MORE DIFFICULT TO FLOSS.  This was all due to an upsell by your $55 special teeth cleaning.

I have visited another dentist since then after letting my tooth heal a little.  The crown isn't that great.  The dentist is not happy with the gum line for that crown.  It's more difficult to floss back there because the floss gets caught in that ridge hangover.

This is supposed to be about health care, not upselling.  If a patient doesn't need dental work, don't sell it or don't run these specials to ploy customers in.  I will make a big fuss about this using every review site possible.  You guys are horrible.  No better than a fast food restaurant.