Complaint Review: Correctional Billing Sercices Evercom

I have had a son in prison in Arizona for 3 years and was able to maintain communications with him at $5.95 for a 15 minute call. Yes I have to put a minimum of $50 on the account and it is a $6.95 charge to put it via internet or phone but OMG!!! My other son in Colorado got picked up and and called from the county jail and in three calls wiped out the account I had just loaded. Looking at my account online it cost $19.95 for a 15 minute call and there was a one minute call that cost $5.95.

I have been ripped off and looking at other reports so are others but we do not have a choice if we want to stay in touch with the people we love. Yes they have done wrong and are paying the price why do we have to go broke just to talk to them and it is not like we can pick another service provider.

Terry
Glendale, Arizona
U.S.A.