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  • Report:  #97323

Complaint Review: Cosmetique

Cosmetique sending me a bill supose to be for a 35.00 free gift but then they want to charge me 20.00 they said I order kit but I just send card u sign for free gift now they want to charge me 20.00 or run my credit I would be paying for something I didin't order Chicago Illinois

  • Reported By:
    ringgold Georgia
  • Submitted:
    Fri, July 02, 2004
  • Updated:
    Mon, August 02, 2004
  • Cosmetique
    135 S Lasalle Dept 8643
    Chicago L, Illinois
    U.S.A.
  • Phone:
    800-6218822
  • Category:

i order a 5.00 kit from cosmetique send card &5.00 check they send back with kit free gift of 35.00 so i send card in usigned they send free gift but they want to charge me 17.90 then2. 10 service charge but didn't order any kit if i don't pay 20.00 they will mess my credit up i'm not paying for what i didn't order

Faye
ringgold, Georgia
U.S.A.

1 Updates & Rebuttals


Jenny

Palatine,
Illinois,
U.S.A.

Another Failure to Read Terms and Conditions

#2Consumer Suggestion

Sun, August 01, 2004

The coupon that you sent in for the $5.00 free gift stated clearly the membership terms and that future collections are shipped monthly until you cancel your membership.

Apparently this is yet another case of someone not taking the time to fully read what they are sending in to our company.

READ THE TERMS AND CONDITIONS PEOPLE!
IT'S NOT BRAIN SURGERY.

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