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  • Report:  #1465155

Complaint Review: Cosmos Marketing Inc DBA Torgoen or Torgoen.com

Cosmos Marketing Inc DBA Torgoen or Torgoen.com I paid for a NEW watch and recieved a USED watch Wyckoff New Jersey

  • Reported By:
    John — Clayton United States
  • Submitted:
    Sun, October 21, 2018
  • Updated:
    Sun, October 21, 2018
  • Cosmos Marketing Inc DBA Torgoen or Torgoen.com
    445 West Main Street
    Wyckoff, New Jersey
    United States
  • Phone:
    (201) 560-0101
  • Category:

 
On Labor Day, I ordered a NEW T01 Swiss EB6 Chrono watch from Cosmos Marketing, Inc (Cosmos), DBA as Torgoen, paying $198.00 for the said watch.
 
On the 13 October 2018, I received a watch that was packaged as a new watch. However, upon inspection, I discovered that the said watch has numerous scratches and is very clearly a USED watch, not a NEW which I paid for.
 
I was just going to send this watch back for a replacement watch, but I see in reading the Torgoen website, that since this item was discounted by 60%, there are no returns. However, as I stated, Cosmos sent a USED watch, not a NEW one which is what I paid for. 
 
Essentially, I was defrauded. Watch out!!

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