Costa De Cocos Hotel - Massive THEFT, Xcalak Mexico
Some friends and I recently stayed st costa de cocos for a business retreat and were shocked to have items stolen from our room; but even more surprising was the staff's lack of concern. Indeed, you are deep into Mexico, so you would think security for this hotel would be a paramount issue - but not the case. We had items totaling over $500 blatantly ripped off from our room. The manager - an American - could care less, and when we got into a heated debate he quickly threatened to call the Mexican police - who he obviously has in his pocket. We truly were powerless.
NEVER again! I DO NOT RECCOMEND THIS HOTEL!!
J. f. ****
Austin, Texas
U.S.A.