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  • Report:  #1354621

Complaint Review: Costa Del Mar

Costa Del Mar Costa Lieftime Warranty is a lie and false advertising Daytona Beach Florida

  • Reported By:
    Not Happy — Midlothian Virginia USA
  • Submitted:
    Tue, February 07, 2017
  • Updated:
    Tue, February 07, 2017

I am a fisherman and outdoorsman, and I have seen a lot of advertising about Costa Del Mar sunglasses and them being backed by a litefime warranty.  I decided to give them a try, and I was happy with what I saw.  However, in less than two years on of the arms broke at the hinge because they attached at the hinge by a small piece of plastic.  I was not waooried because I knew about the lifetime warranty, and I would only have to pay the $11.95 waranty processing fee.  To my dismay, I was told this was a normal break that needed to be paid by the cosumer.  All in the repair and shipping were qouted at just under $60.00.  It was then that I learned that the lifetime Warranty only covers product defects, and the defects are at the descreation of Costa Del Mar.  I spoke to a local optomotrist, and he said he has yet to see any pair he has sold to be covered under the lifetime warranty.  This is the last pair of Costas I will ever pay for.  I have been completely satisfied with my Natives and the warranty that covers their product.  Therefore, I will be sporting Natives from here on out.  I am gussing Costas are geared for the want to be consumers that never head out into the outdoors.  Not my type of product or company.

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