Complaint Review: Costa Del Mar

 I ordered a pair of costa sunglasses online, however they did not fit my face. I sent the glasses directly back to the returns address on the costa website. After three weeks of waiting for a refund, the returns director Wendy Woodard falsely stated that the lenses were scratched to avoid refunding my money. I stated on the phone that the returns facility had possession of these glasses for three weeks and I had not received any contact from the company about the damages. I have not received these glasses back or a refund and when I call they tell me to contact Fed Ex about the damages and lost package. This customer service and returns facility is a joke. Won't be purchasing any more apparel from Costa Del Mar!!