Complaint Review: COSTA TRAVEL

IPURCHASED TICKETS FROM COSTA TRAVEL AGENCY ON 2/23/01 FOR THE AMOUNT OF 331.00 AND THE AMOUNT WAS TAKEN OUT OF MY ACCOUNT ON 2/26/01. THEY DID A CORRECTION ON 3/14/01. THEN ON 3/19/01 THEYWITHDREW 331.00 AGAIN AND MY CREDIT UNION REVERSE THIS BECAUSE THEY SAW THAT I HAD ALREADY PAID FOR THE TICKETS IN FEBRUARY. THEN ON 4/11/01 THEY WITHDREW AGAIN 321.00 FROM MY ACCOUNT. I HAVE SPOKEN TO THE BANK AND FILE A DISPUTE CLAIM WITH THEM IN ORDER TO OBTAIN MY MONEY BACK. I HAVE ALSO SPOKEN TO TWO DIFFERENT SUPERVISOR AT COSTA IN REGARDS TO THIS MATTER.GLADY TOLD ME THAT ONCE THEY SUBMIT THE TICKET ORDER THE AIRLINES TAKES THE MONEY, BUT THE AIRLINE STATES THAT THEY HAVE NOTHING TO DO WITH THIS. I JUST WANT MY MONEY BACK AND I WILL NEVER USE THEM AGAIN. I MIGHT NOT BE THE ONLY THAT THIS HAS HAPPENED TO FROM THIS COMPANY, BUT NO ONE HAS COMPLAINED ABOUT THIS BEFORE. I BELIEVE THIS IS SOME FORM OF CREDIT CARD FRAUD THAT IS HAPPENING. THEY NEED TO BE INVESIGATED TO THE MAX. THEIR PHONE NUMBER IS 1-888-327-3721 AND JOHN OR GLADY CAN BE REACHED X200 OR X220 . I CAN NOT GET THEM TO CORRECT THIS MATTER IN SPEEDY MANNER.