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  • Report:  #811534

Complaint Review: Costas DVD

Costas DVD Mr. Zhang ,name on shipping papers, Costas DVD sells pirated goods Zhengzhou, Other

  • Reported By:
    Mockingbird13 — Hillsboro Oregon United States of America
  • Submitted:
    Tue, December 20, 2011
  • Updated:
    Tue, December 20, 2011

I purchased a television series on DVD through Costas DVD through www.posthastetaste.com.  From all appearances, the product is what I wanted.  They promise to send me an e-mail with my receipt when the order is fulfilled.

Although the product was shipped quickly, the charge on my card was for a company with Beijing in the name.  This concerned me.  Plus, they billed me about 1% more than the agreed amount.  In addition, there was a separate 1% international transaction fee.  They have a phone number, 973-500-3122, which is in New Jersey.

When I received the product, in two packages instead of one, I really knew something was up.  I opened one box to see what was in there.  As others have commented, poor quality of the packaging was evident.  It looks like they used 2 colors to print identical labels.  The series is supposed to have 105 discs, but this came with the highest number of 117.  The station ID is one the one I popped in my DVD player to see if it really worked.

I complained to my Credit Union to reverse the charge, but have limited time to turn over the product.  From other comments about this company, it's not likely I will be able to send it back.  Besides, this is contraband.

I've contacted the FTC, FBI, and NBC Universal (copyright owner).  BBB can't take a complaint since they don't have a physical address in this country.  My next step is to see if I can file a complaint with USPS.

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