costco wholesale corporation unsatisfactory customer services seatle, Washington
I have being a Executive member of Costco for the last 10 years. When i went to Richmond,ca costco to buy some drugs the saleswoman was rude to me. When i said i want to buy Vitamin C and told her to check whether there is a Coupon, she said i should pbuy it to see. When i said i only want to buy if it is on coupon ( sale) he refused and said she can not check that. This is very bad customer service and the customer is always right and should be trated as a king. I am very disapointed at this emplyee,s attitude and want costco to inquire about this.
8 Updates & Rebuttals
Aruna
Fairfield,California,
U.S.A.
" Unsatisfactory Customer Service"
#9Author of original report
Mon, December 13, 2010
Customer always comes first and be treated that way. The bottom line is will not shop in future at this pharmacy. I am aCustomer and aConsumer.
Cory
San Antonio,Texas,
U.S.A.
Interesting
#9Consumer Comment
Thu, December 09, 2010
I suspect from your post, English is your second language and we have neither kings nor queens IN THIS COUNTRY. Are you be chance a banker?
Aruna
Fairfield,California,
U.S.A.
''Unsatisfactory Customer service"
#9Author of original report
Thu, December 09, 2010
Yes, Customer is always right and customer is the king. If you can not do your job, get out. There are 14 million people unemployed and more under employed. The unemployment rate is 10%. According to Ben Bernakae the Fed chairman unfortunatly this will not improve for another 2- 3 years. If be do not buisness and improve the economy how could they get their paay check ?
" Disce Aut Discede", Learn or Depart.
Robert
Irvine,California,
U.S.A.
Suggestion
#9Consumer Comment
Thu, December 09, 2010
If you really feel that way go work in a retail store for a day. If that is too much effort for your high and mighty attitude just stand around any Customer Service Desk for a couple of hours at a major Big Box or Department Store.
Then come back here and tell us you still feel that way.
Ramjet
Somewhere,Michigan,
U.S.A.
deluded
#9Consumer Comment
Wed, December 08, 2010
You obviously don't work in retail if you are delusional enough to think - the customer is always right.
you would not be in business long.
Aruna
Fairfield,California,
U.S.A.
Customer service
#9Author of original report
Wed, December 08, 2010
Yes, Customer is always right and employees must be given alesson on Customer relations.
Ramjet
Somewhere,Michigan,
U.S.A.
What customer is always right?
#9Consumer Comment
Wed, December 08, 2010
The customer is always right and should be treated like a king is one of the most ridiculous statements I've ever seen.
Ask anyone who works in retail how 'always right' the customers are. Especially these days. Just read some of the obnoxious things customers do right on this web site.
Robert
Irvine,California,
U.S.A.
The customer is not always right..
#9Consumer Comment
Wed, December 08, 2010
Sorry but that is a fallacy that the "Customer is always Right". It all comes down to attitude.
There are times when the customer is dead wrong, but their attitude is such that the employees are willing to see if there is anything they can do to help.
But if the customer has the "You must bow down to me because I am King and you are nothing but my servant" attitude, don't expect any employee to do anything to try and assist you.
Just based on what you wrote, it sounds like you may be the later situation rather than the former.