Complaint Review: Costume Hut - Costume Disguises

If you are looking for a Halloween Costume for your child, avoid ordering anything from this company. They display every costume imaginable at very reasonable prices, suggest that each costume is in stock, heavily promote an affiliation with Canada Post, promise you will receive your costume in three days and offer customer support. NONE OF THIS IS TRUE !!! Your credit card is charged immediately and that is the last you will see of your costume or your money.They do not answer their phones. They reply to e-mails with cut and paste responses that do not make sense. This website targets your children at Halloween (my two year old was so excited to actually choose his own costume)and by the time you realize that you have been had, all of the costumes in the stores have been picked over and you are scrambling to find a substitute. I chose this company because it was Canadian and I try to shop Canadian whenever possible. Never again. These people are con artists. You will be ripped off...guaranteed. Stick with websites you know and trust.

Roberta
London, Ontario
Canada