Complaint Review: Cottman Transmission

I took my Sentra to Cottman's on 8/17/01. I was told I needed a rebuilt transmission. I had the transmission rebuilt for $1687.00 and two days later I had transmission fluid all over my driveway. I returned the car for another four days. I was told the seal needed to be replaced.

Two days later, it was leaking again. Again, returned my car. Recieved a call it was fixed. Again leaking. I called Cottman's and no one answered. I continued to call, no one ever answered.

I then called the "Internationl Customer Relations" department to discover the Cottman shop was no longer open. I advised Vanessa of my problem. She stated she would call me back after speaking to her manager Carol. I never recieved a call.

I called several times after that only to be told that my car would need to be towed at my expense to the nearest Cottman's to be fixed or my warranty would be voided.

The closest Cottmann's is 0ver 150 miles. Averages out to a $300.00 towing bill. I was hung up on by their Customer relations department several times.

The customers relations department will not allow another mechanic to fix the car or it voids my warranty. It is now November and I have a $1687.00 bill to pay and still have no clue what is wrong with the transmission they rebuilt.

I asked for a refund and was told I would have to get it from the shop that is now closed. Please do not take your car to any Cottmann Transmission.