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  • Report:  #1333974

Complaint Review: Coulter Cadillac Tempe

Coulter Cadillac Tempe I recently had the misfortune of purchasing a 2016 Cadillac CTS Luxury Collection from this dealership Tempe Cadillac Auto Coulter. I will say that I had a positive experience when first engaging with them, but I recently decided to trade in my car (4 mon New 2016 Cadillac CTS Tempe Arizona

  • Reported By:
    www305 — Mesa Arizona USA
  • Submitted:
    Wed, October 19, 2016
  • Updated:
    Wed, October 19, 2016

I recently had the misfortune of purchasing a 2016 Cadillac CTS Luxury Collection from this dealership Tempe Cadillac Auto Coulter. I will say that I had a positive experience when first engaging with them, but I recently decided to trade in my car (4 months after fact) for something else. I was shocked to find out that Mr. Skoko was unwilling to take my car back because of what it was “worth” now. I paid nearly 60k for a vehicle and to be told that after 4 months and 5,000 miles its worth 50% of the value. I understand that vehicles depreciate in value, but 50%!? And the fact that they were not willing to assist/accommodate with getting me into another vehicle is upsetting, I will never be purchasing a vehicle from them again and will go to a dealership that wants to retain potential long term clients.

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