Complaint Review: Country Inn & Suites by Radisson

THIS IS NOT A 4 STAR HOTEL! Expedia has deceived me for the last time. After check-in, I enter the elevator to find trash and a spill on the floor. On my way to the room, I find large stains on the carpet. Entering the room, I find the carpet dirty, the cabinet which houses the microwave and refrigerator damaged, a stained couch, a loud and broken-faced air conditioner, and mismatched paint touch-up on completely bare walls.

Upon entering the bathroom, the tub is leaking, the sink drains slowly, and there is a broken-off prong stuck in the electrical socket. Additionally, if I did not keep the bathroom fan running, the room would smell like cigarette and marijuana smoke.

Going down to the pool I find, the pool light floating from an electrical cord, chipping paint, and missing tiles all over the pool. Additionally, I find weeds growing in the cracks all over the pool deck. I look up on the building and find a piece of trim missing from the soffit.

Where the missing piece is located it looks like mold or mildew is growing. When I checked out I provided a list of these issues to the front desk clerk, he never told me these items would be repaired or offered me a word of apology.

I will never return and will never use Expedia again. I have had better accommodations in third-world countries.