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Countrywide Mortgage Ripoff sent them my insurance check to endorse and they will not send back funds, they are keeping the money in fed funds drawing interest Calabasas California
On November 21, 2005, I sent Countrywide an insurance check for $23,294.48 for repairs done on my house after a storm. The work was fully complete and the contractor paid out of some extra funds I just happened to have. The person told me to expect a 5 to 7 day turn around on the check. After not recieving anything for a couple of weeks, I called back and they assured me that it was being handled and I should recieve something shortly. By the end of December, I finally talked to Chrystal Sisk and she told me she would personally handle the situation and on January 19, 2006, I recieved $7000 of the $23,294.48, leaving a balance of 16,294.48. After many calls and faxes, on January 30, 2006, I recieved a check for $1294.48 after being assured that the full amount was being sent. This left a balance of $15,000 which Countrywide admitted to sending to a wrong address in Louisanna (I live in Alabama). Yet, due the COUNTRYWIDES mistake, they want me to wait another month before a re-issue of a check will be done. I am forwarding this email to every banking regulatory body I can find until my issue is resolved.
Jason
Aliceville, Alabama
U.S.A.
1 Updates & Rebuttals
Christa
Slidell,Louisiana,
U.S.A.
File a complaint
#2Consumer Suggestion
Fri, February 24, 2006
I had the same problem. I had to file a complaint with the Louisiana State Attorney Generals office and I finally got results. I also filed a complaint with the California State Attorney Generals office but they said they could not help. I suggest you file with the Alabama State Attorney Generals office. Hope this helps and good luck.