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County Financial Services Mysterious car loan balance Anaheim, California
Feb 2010 drove off with a car from Tony Carrasco Motors 9020 Campo Rd Spring Valley, CA 91977. Did not sign contract just given a paper stating I would be making monthly payments to them after a $1,500.00 deposit. The loan would be "In-House". After 7 Months of paying on time, I receive a call from a Daisy at County Financial stating they hold the loan and I must begin making payments to them. "What"? I had no idea who they were, was not sent anything in writing advising me as a (consumer) the loan is with them, thus, I was reluctant in providing any information to Daisy until I received something from them. Daisy read me a balance on the loan which was way off, the original balance was 7999.00 and we paid over 3,000 so they are telling me that we owe 7800?? What a joke. Then they say we need to send them all documentation "we" have so they can get accurate figures?? Excuse me? they were in Bed with Tony Carrasco Motors now I have to clean the linens? So a couple of weeks pass then a Donna calls stating she is the supervisor and she will be working with me on the loan. Again, We have no contract. I don't know who these people are. So I notified the BBB as this could be a situation of Deceptive business practices, where the consumer is not notified or made aware of changes to an existing agreement. I have been reading a lot of consumer complaints against this company and may possibly suggest a class action suit as if enough harrassment and misrepresentation occur there could be a chance they will pay us for our cars. With the right Attorney....