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  • Report:  #909540

Complaint Review: CourseTrends Inc.

CourseTrends, Inc. Ripped me off on golf tee times Austin, Texas

  • Reported By:
    PissedGolfer — San Diego California United States of America
  • Submitted:
    Tue, July 10, 2012
  • Updated:
    Thu, March 06, 2014
  • CourseTrends, Inc.
    9111 Jollyville Rd.
    Austin, Texas
    United States of America
  • Phone:
    512.236.0060
  • Category:

CourseTrends ripped me off.  I bought a 4-person golf tee time from CourseTrends Golf 18 network site.  The site broke during confirmation and I did not realize it went through because I got a broken web page.  I called and the support staff were really rude and said they would not refund it because I did authorize the purchase.  The tee time was not even used !  This was a huge rip off and I want my money back!

2 Updates & Rebuttals


Jen L

Austin,
Texas,

Same thing happened to me

#3Consumer Comment

Thu, March 06, 2014

This response is a sham -- they don't mean it.  Same thing happened to me.  Says there to call Scot.  I called and asked for Scot Forbis and they said he was not available.  I called once per day for 5 days, that's enough.


Golf18Ambassador

Austin,
Texas,

Reply from Golf18 Network

#3REBUTTAL Owner of company

Thu, August 08, 2013

Thank you for taking the time to relay your experience. I would welcome the opportunity to speak in greater detail. The Golf18 Network is committed to a positive customer service experience for our consumers. That being said, please call me directly so that I can address your concerns. We always strive to ensure complete customer satisfaction. Thanks.

Scot Forbis, PGA
Director of Marketing & Consumer Affairs
marketing@golf18network.com
800-994-0661

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