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  • Report:  #1506980

Complaint Review: Courtesy Hyundai Tampa

Courtesy Hyundai Tampa Switched paper contract for manual printout in my paperwork and added $668 in unauthorized charges Tampa Florida

  • Reported By:
    Lynda — Tampa Florida United States
  • Submitted:
    Tue, April 13, 2021
  • Updated:
    Fri, April 16, 2021

I bought a car here yesterday and I have never seen such bait-and-switch and outright fraud. I declined (3 times!) the clear coat extras and yet the paperwork I was sent out with showed I accepted $668 in charges. It was not the paperwork I signed and I was not given a copy of that signed paperwork - that for some reason could not be done per usual on the computer.

1 Updates & Rebuttals


Lynda

Tampa,
Florida,
United States

4/16/21 This was resolved only when I contacted the parent company in GA, Asbury Automotive

#2Author of original report

Fri, April 16, 2021

4/16/21 This was resolved only when I contacted the parent company in GA, Asbury Automotive, who voided my fraudulent contract and met me offsite to execute a new one. There was no contact from the actual dealership.

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